The Lesson of the Check-Out Line

There I was, with a basket full of goodies at the supermarket. 12 goodies, to be precise, and in the “10 Items or Less” line! Standing both behind and in front of people with sharper math skills and a measure of civility, I grunted as if to myself and exclaimed that I’d “forgotten something”; a ruse to dump the extra two jars of peanut butter in the frozen food section. That way, I could come back to the “10 Items or Less” line with a clear conscience.

Fast forward three minutes, and the line has now grown. Actually, it looks like the line at a gas station advertising “1970” prices. Moving just as rapidly. In front of me now, two fellows speaking in a foreign language (Russian? Ukranian? East Texan?) who apparently want to corner the market on fat-free yogurt. They’re buying a mountain of yogurt, at least 100 of the little plastic tins. Yes, we’re still in the “10 Items or Less” line. I glance to the left, and the “full cart” line has been taken over by teens shopping for a camping trip. They’re shopping on a budget and trying to replace every brand-name item in their cart with generics. One at a time. Paying by check.

If I had hair, I’d have torn it out. Instead, I wondered about the deeper lesson. Is it that the line you’re in is always the slowest? Perhaps that adult-hood presumes maturity? I think the lesson is that patience, more than a virtue, has to become a way of life. Technology gives us the opportunity to speed life up, but nothing can eliminate human error or selfishness. You can only police yourself.

News and Updates

You may have noticed the new graphic atop our Faber Communications Web site page. Without spending too much time bragging, I am proud to announce that this newsletter has been awarded an APEX 2008 award for publication excellence. Only 18 awards in the Newsletters-Email category won from an international pool, so thank you to our devoted readership.

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Mike around the United States

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Mike Faber
Phone 720-851-5208 Toll Free (outside Colorado) 877-262-2402
On the Web
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